Traditional integrations are often sold as large build projects. Once delivered, the customer is left with code, hosting, monitoring and support responsibilities. Linkforge offers a managed model: we design, build, operate and support the integration for an ongoing monthly and/or usage-based fee.
Book an integration discovery callThe integration is actively monitored and supported. You avoid owning fragile middleware. The model scales with your business.
Operating expenditure rather than a large capital project makes integration easier to get through approval — especially for smaller businesses.
You pay for the operational outcome, not for code and infrastructure that your team then needs to understand, host and support.
Every managed integration includes monitoring and alerting. You know when something fails before your customers or team do.
The model gives both parties a clear ongoing service relationship — not an ambiguous handover after project close.
Usage-based components mean the cost reflects how much the integration is actually doing for your business.
Integrations need to evolve. Within the service model, changes are handled without requiring a new project each time.
| Traditional bespoke build | Linkforge managed service | |
|---|---|---|
| Upfront cost | Large capital project | Lower setup fee |
| Ongoing ownership | Customer owns the code and infrastructure | Linkforge operates and maintains |
| Monitoring | Often not included | Built in from day one |
| Support after go-live | Separate retainer or new project | Part of the service model |
| API or system changes | New project scope required | Handled within the engagement |
| Approval pathway | Capital expenditure | Operating expenditure |
| Scalability | Fixed at delivery | Pricing can scale with usage |
From discovery to continuous improvement — the lifecycle is built into the service, not bolted on after delivery.
We start by understanding what needs to connect, what data needs to move, where the current gaps are, and what the business impact of those gaps is. A clear picture before a line of code is written.
We map the integration pattern, data model, error handling approach, and operational requirements. You see exactly what you are buying before we build it.
We develop and test the integration using proven Azure-hosted patterns. The integration is built for reliability, visibility and changeability — not just to work once.
From go-live, dashboards and alerts give you real-time visibility into what is running. Failures are caught before they become business problems.
A real team on the other end when something needs attention. API changes, edge cases, business logic updates — handled without you raising a project each time.
Your business changes. Your integration should change with it. Within the service model, improvements are handled as part of the ongoing relationship.
Managed integration pricing is structured to reflect the cost of building, hosting, monitoring and supporting the integration — not a one-off project fee.
A typical engagement includes a setup component covering discovery, design and initial build, followed by a monthly service fee covering hosting, monitoring, support and a defined scope of ongoing change.
Where volume-dependent components exist (for example, message processing or API call volumes), usage-based pricing can be included so the cost scales with the value the integration delivers.
Every engagement is scoped individually. Book a discovery call to discuss what a managed integration would look like for your specific situation.
Tell us what system you need connected to Business Central, what data needs to move, and what is currently manual, unreliable or missing.
Book an integration discovery call
